Terms of Service
Last Updated: May 5, 2025
1. Agreement to Terms
By accessing or using Flayri's products, services, website, or mobile application (collectively, our "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use our Services.
We may update these Terms at any time. Your continued use of our Services following any changes indicates your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.
2. Products and Services
Flayri offers a range of smart home devices, including door sensors, window sensors, and our MainBox Hub, along with a mobile application to monitor and control these devices.
2.1 One-Time Purchase
Our smart home devices are available for one-time purchase. Unlike many competitors, we do not charge subscription fees for basic functionality. However, we may offer optional premium features in the future that require additional payment.
2.2 Mobile Application
Our mobile application is free to download and use with Flayri devices. To use the application, you must create an account and agree to our Privacy Policy. The application is available for iOS and Android devices and may be updated periodically to add new features or fix issues.
2.3 Product Updates
We may provide firmware or software updates for our devices and application to improve functionality, fix bugs, or address security concerns. By using our products, you agree to receive and install these updates.
3. Account Registration and Security
To use our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify Flayri of any unauthorized use of your account or any other breach of security.
We reserve the right to disable or terminate your account at any time, including if we believe that you have violated these Terms.
4. User Responsibilities
When using our Services, you agree to:
- Comply with all applicable laws and regulations
- Use our products only for their intended purposes
- Not attempt to modify, reverse engineer, or disassemble our products
- Not use our Services in any way that could damage, disable, overburden, or impair our systems
- Not attempt to gain unauthorized access to our Services or systems
- Not use our Services for any illegal or unauthorized purpose
5. Intellectual Property
The technology and content used in our Services, including but not limited to software, designs, text, graphics, pictures, video, information, applications, and other files, are owned by Flayri or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
These Terms do not grant you any rights to use our trademarks, logos, domain names, or other brand features. You may not copy, modify, distribute, sell, or lease any part of our Services without our written permission.
6. Payment and Refunds
All prices for our products are shown in US dollars and do not include taxes or shipping fees, which will be added at checkout. We accept various payment methods, including major credit cards and PayPal.
If you are not satisfied with your purchase, you may return products within 30 days of receipt for a full refund, provided they are in their original condition and packaging. Shipping costs for returns are the responsibility of the customer, except in cases of defective products.
For defective products, please contact our customer support team to arrange a replacement or refund. We may require photographic evidence of the defect.
7. Warranties and Disclaimer
Flayri warrants that its products will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase. This warranty does not cover damage resulting from accident, misuse, abuse, improper installation, or unauthorized modifications.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OUR SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FLAYRI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, OUR SERVICES.
IN NO EVENT SHALL FLAYRI'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO FLAYRI FOR THE PRODUCTS OR SERVICES AT ISSUE.
THE LIMITATIONS OF LIABILITY IN THIS SECTION SHALL APPLY WHETHER SUCH LIABILITY ARISES FROM TORT, CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF FLAYRI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Indemnification
You agree to defend, indemnify, and hold harmless Flayri, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.
Any dispute arising from or relating to these Terms or our Services shall be resolved through binding arbitration in San Francisco, California, under the rules of the American Arbitration Association. The arbitration shall be conducted by a single arbitrator, and judgment on the award may be entered in any court of competent jurisdiction.
Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property, or unauthorized access to the Services.
11. Severability and Waiver
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Flayri.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Flayri, Inc.
123 Smart Home Avenue
Tech District, CA 94103
Email: legal@flayri.com
Phone: +1 (800) 555-FLAYRI