Privacy Policy

1. Introduction

At Flayri, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our smart home devices, mobile application, and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on our services, and you waive the right to receive specific notice of each such change or modification.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you register an account with us, purchase our products, or contact our support team, we may collect personally identifiable information, such as your:

• Name
• Email address
• Mailing address
• Phone number
• Payment information

Device Usage Data

Our smart home devices collect data about their usage and environment, including:

• Door and window open/close events
• Device status and health
• Configuration settings
• Connection information

Mobile Device Data

When you access our mobile application, we may collect device information such as:

• Device ID
• Model and manufacturer
• Operating system
• IP address
• Mobile network information

3. How We Use Your Information

We may use information collected about you for various purposes, including to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send you technical notices and security alerts
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Improve our products and services
• Personalize your experience with our services

4. Local Processing and Storage

Unlike many smart home providers, Flayri processes and stores your sensor data locally on your MainBox Hub whenever possible. This means:

• Door and window sensor events are processed locally on your MainBox
• Your activity history is stored on your local hub, not in a cloud server
• Real-time notifications are sent directly from your MainBox to your mobile devices

This approach significantly reduces the amount of personal data we collect and store on our servers, providing you with greater privacy and control over your information.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Privacy Rights

Account Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account
• Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

EU Residents and GDPR

If you are a resident of the European Union, you have the right to:

• Access personal data we hold about you
• Rectify incorrect personal data
• Request erasure of your personal data
• Restrict or object to the processing of your personal data
• Data portability
• Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information below.

California Residents and CCPA

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect
• The right to request deletion of personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising privacy rights

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Flayri, Inc.
123 Smart Home Avenue
Tech District, CA 94103
Email: privacy@flayri.com
Phone: +1 (800) 555-FLAYRI